Academic libraries of the 21st century are no longer the staid book repositories that they were when many of us were growing up, where librarians shushed patrons and silence echoed within the stacks. As well as the traditional research which occurs there, libraries are evolving into social gathering locations and include programs and events that were not available in the past. Libraries are expanding to offer room to complementary facilities to improve and assist in student and faculty research success. Increasingly our users are finding us through our websites, and we must be cognizant that we provide easy-to-use, understandable pages for them to navigate.
Additionally, I believe User Experience goes beyond our physical and virtual presence. Outreach is also a component of addressing the user's experience. Some outreach services such as offering therapy dogs during high-stress times, infographics to explain library services, social media outreach, special events and programs, as well as extended hours. These are all examples of how we are attempting to reach those who may not want to come to the library for research purposes, but once they enter our buildings for an outreach event, it allows them to see the library as more than a study area - it is a place where ideas are shaped and shared.
For me, being a UX Librarian is the perfect fit. It allows me to continue to improve what we offer our scholars as well as make the library a vibrant, exciting place to come to, for numerous events and adventures. It allows me to go to work every day, wondering how we can get better and this thrills me.